Who We Are

Hometown: Orangeville, ON (Canada)
First job: Customer Service (Walmart)
Education + Training: B.A. in Counseling
Hobbies: Woodworking
Apps I Can't Live Without:
Tech Tip: Google has most of the answers
Favorite Quote, Motto, or Slogan:
Recharging Zone: Walking beautiful trails with my beautiful wife
Number of computers at home: 2
Favorite thing about The 20: My coworkers

Hometown: Dallas, TX
First job: Blockbuster Video
Education + Training: BS Business Administration, Organizational Communication
Hobbies: Painting, table top/board games, computer games, hunting, and fishing
Apps I Can't Live Without: Google drive
Tech Tip: Have you tried turning it on and off again?
Favorite Quote, Motto, or Slogan: “If it is to be it is up to me.” – William H. Johnsen
Recharging Zone: Live shows at small/mid-sized venues
Number of computers at home: 3
Favorite thing about The 20: The people! Everyone here is fantastic and excited about coming to work. That energy makes a huge difference.

Hometown: Brady, TX
First job: City of Brady maintenance
Education + Training: BBA Angelo State University
Hobbies: Weight lifting, walking, movies, reading
Apps I Can't Live Without: Feedly, Locate my phone (to track my kids)
Tech Tip: Remember that my job is to support people.
Favorite Quote, Motto, or Slogan: Don't compare yourself to other people. Be the best that you can be.
Recharging Zone: Home, or walking in the neighborhood of lifting at the gym.
Number of computers at home: 4
Favorite thing about The 20: The friendly staff

Hometown: Plano, TX
First job: Brook  Mays
Education + Training: Audio Technology
Hobbies: Woodworking, musician
Apps I Can't Live Without: Facebook
Tech Tip: Check your cables!
Favorite Quote, Motto, or Slogan: Work hard, play hard!
Recharging Zone: Home
Number of computers at home: 4
Favorite thing about The 20: The growth.

Hometown: Carrollton, TX
First job: Mailroom
Education + Training: Texas A&M
Hobbies: Golf, Fantasy Football, Movies
Apps I Can't Live Without: Twitter
Tech Tip: No Comic Sans
Favorite Quote, Motto, or Slogan: No pressure, no diamonds (as seen on a dude's shirt at the gym)
Recharging Zone: Golf course
Number of computers at home: 1
Favorite thing about The 20: It's a really fun team that gets stuff done.

Hometown: Flower Mound, TX
First job: IT Support Technician at Torch Networks
Education + Training: IT Support/Highschool Diploma/3+ Years Hands On Exp
Hobbies: Fitness and most physical activities, Investing, Fishing, PC gaming, and anything related to building technology
Apps I Can't Live Without: Banking, Investing, Maps, Music
Tech Tip: How do you eat an elephant? Small bites at a time.
Favorite Quote, Motto, or Slogan: Progression is the key to success.
Recharging Zone: The Gym
Number of computers at home: 2
Favorite thing about The 20: Friendly environment

Hometown: Plano, TX
First job: A real life Sbarro pizza man
Education + Training: A journalism major who works with cameras and editing rigs. I also worked at Apple.
Hobbies: Gaming, Acting, Video Editing, writing, tinkering, podcasting, kung fu
Apps I Can't Live Without: Spotify, Supercook, Really Bad Chess, Snapchat
Tech Tip: Uh, I don't know. Automate your lights at home, I guess.
Favorite Quote, Motto, or Slogan: For Everything Else, There’s MasterCard
Recharging Zone:
Number of computers at home: 3
Favorite thing about The 20:

"Do it right the first time."

Expertise: Professional Selling
Hometown: Wylie, Texas
First job: Tibbals Grocery Store
Education and training: DeVry University - BS in Computer Information Systems
Number of computers at home: 11
Hobbies: Basketball
Fuel: J. Alexander’s carrot cake and pumpkin rolls
Favorite thing about Roland Technology: Definitely the atmosphere, it's so cool!
Recharging zone: Del Frisco's
Apps I can't live without: Stocks
Tech tip: If it's broken, call Roland Technology Group.

"We're in the people business, not the technology business. It's all about relationships." - Ted Roller

Expertise: Client Relations, Purchasing, Operations & Selling
Hometown: Wylie, Texas
First job: Gray's Electric Shop
Number of computers at home: 5
Hobbies: Family, Anything Business, 4-Wheeling & Hunting
Fuel: M&Ms and Coffee
Favorite thing about Roland Technology: Teamwork and the Dedication to Our Clients
Recharging zone: Pappasito's
Apps I can't live without: Audible, Kindle & Google
Tech tip: Backup!

“Suddenly I found myself floating through a tunnel toward a bright light and then somebody pressed the restart button and I came back.”

Education and training: BS English Literature – Heritage Christian University, Microsoft Certifications – MCP, MCSA, MCSE, CompTIA, Security +
Hometown: Rockwall, Texas
First job: Bus boy
Number of computers at home: 6
Hobbies: Hunting, golf and fishing
Fuel: Starbucks
Favorite thing about Roland Technology: Challenges
Recharging Zone: The first drive in the fairway on a brisk clear morning
Apps I can’t live without: The one I am not aware of yet
Tech tip: CTRL+Z

Reboot!

Expertise: Servers, Networking, Cisco Firewalls, Desktop Support, Troubleshooting and Security
Hometown: Munich, Germany
First job: Air Force
Education and training: MCSE, MCSA, CCAI, A+, Security+, Project+, Security Analyst, Web Design, CNE3, CNE4.x, CNE5.x, MCI, CNI, MCNI and MCNE
Number of computers at home: 12
Hobbies: Reading, Music, Taking Certification Tests and Night Photography
Fuel: Snickers & Starbucks
Favorite thing about Roland Technology: The "geek" brotherhood and sharing knowledge.
Recharging zone: Watching the Rangers at AT&T Stadium
Apps I can't live without: GPS
Tech tip: Reboot it!

Catch 22 is true!

Expertise: Understanding the core relationship in a technology and being able to figure out how the rest of it corresponds.
Hometown: Washington D.C.
First job: McDonalds
Education and training: Duke University- Mathematics
Number of computers at home: 6
Hobbies: Family
Fuel: Ruffles Potato Chips
Favorite thing about Roland Technology: The Variety of Projects & Working with Knowledgeable/Challenging People
Recharging zone: Herrera's Cafe
Apps I can't live without: Google Maps & ESPN Score Center
Tech tip: Disconnected network drives may actually still be connected.

"We cannot solve our problems with the same thinking we used when we created them." -Albert Einstein

Expertise: WiFi & Networking
Hometown: Nigeria & Houston
First job: Movie Theatre
Education and training: North Lake Junior College; A+, CCNA Certifications
Number of computers at home: 11
Hobbies: Downloading games, Xbox & Playing Banana Grams
Fuel: Tortilla Chips & Spinach Dip or Chicken 'n Waffles
Favorite thing about Roland Technology: Definitely the atmosphere, it's so cool!
Recharging zone: Mountain Biking
Tech tip: Disable auto-play on USBs.

“640K ought to be enough for anybody.” -Bill Gates

Expertise: Trouble Shooting & Staying Persistent
Hometown: Wylie, Texas
First job: Little Caesars
Education and training: A+, MCP (2000, 2003, 2008), MCTS 2008
Number of computers at home: 5
Hobbies: Being a rock 'n roll musician & playing the bass
Fuel: Tortilla chips and salsa
Favorite thing about Roland Technology: The atmosphere, great management, and the fact that it feels good resolving people's tech problems.
Recharging zone: The State Fair
Apps I can't live without: Weather Radar
Tech tip: Don't turn your computers off at night. It is better to keep them on in order to run your antiviruses

"Don't let the computer know you are in a hurry."

Expertise: Prioritizing Tasks
Hometown: Garland, Texas
First job: Chandlers Landing, Rockwall
Education and training: Associates in CIS, MCSE, ITIL Foundations.
Number of computers at home: 6
Hobbies: Motorcycling
Fuel: Pretzels
Favorite thing about Roland Technology: The Variety of Customers
Recharging zone: People Watching at My Local Coffee Shop
Apps I can't live without: Craigslist
Tech tip: Change your background from its original image.

Just Do It. -Nike

Expertise: Troubleshooting
Hometown: Houston
First job: System Builder at Chipsmart
Number of computers at home: 12
Hobbies: Movies
Fuel: Fig Newtons
Favorite thing about Roland Technology: The great people who work here.
Recharging zone: Astroworld
Apps I can't live without: Fandango
Tech tip: Use CCleaner and defrag regularly.

"Onward and Upward!"

Expertise: Bradley University - Peoria, IL. Bachelor of Science
Hometown: Mapleton, IL
First job: Detasseling corn
Number of computers at home: 3
Hobbies: Swimming, reading and rowing
Favorite food/snacks: Pumpernickel bread with a cream cheese, dill and garlic spread
Favorite thing about Roland Technology/The 20 Group: The people!
Recharging zone: Lower Greenville Avenue or any spot that cooks a mean burger
Apps I can’t live without: Waze
Tech tip: Call Roland!

"Eat dessert first"

Expertise: BA
Hometown: Pittsburgh
First job: Sacker
Number of computers at home: 6
Hobbies: Outdoors
Favorite food/snacks: Pizza
Favorite thing about Roland Technology/The 20 Group: the people
Recharging zone: Being on the water
Apps I can’t live without: Uber
Tech tip: backup!