Who We Are

Hometown: Orangeville, ON (Canada)
First job: Customer Service (Walmart)
Education + Training: B.A. in Counseling
Hobbies: Woodworking
Apps I Can't Live Without:
Tech Tip: Google has most of the answers
Favorite Quote, Motto, or Slogan:
Recharging Zone: Walking beautiful trails with my beautiful wife
Number of computers at home: 2
Favorite thing about The 20: My coworkers

Hometown: Big Spring, TX
First job: Landscaping
Education + Training: 35 years of computer related work and service
Hobbies:
Apps I Can't Live Without: I can do without all apps Simpler times
Tech Tip: Always reboot before calling support
Favorite Quote, Motto, or Slogan: Life Laugh Love
Recharging Zone: Fishing/Camping
Number of computers at home: 6
Favorite thing about The 20: Workplace environment and the people

Hometown: Dallas, TX
First job: Blockbuster Video
Education + Training: BS Business Administration, Organizational Communication
Hobbies: Painting, table top/board games, computer games, hunting, and fishing
Apps I Can't Live Without: Google drive
Tech Tip: Have you tried turning it on and off again?
Favorite Quote, Motto, or Slogan: “If it is to be it is up to me.” – William H. Johnsen
Recharging Zone: Live shows at small/mid-sized venues
Number of computers at home: 3
Favorite thing about The 20: The people! Everyone here is fantastic and excited about coming to work. That energy makes a huge difference.

Hometown: Brady, TX
First job: City of Brady maintenance
Education + Training: BBA Angelo State University
Hobbies: Weight lifting, walking, movies, reading
Apps I Can't Live Without: Feedly, Locate my phone (to track my kids)
Tech Tip: Remember that my job is to support people.
Favorite Quote, Motto, or Slogan: Don't compare yourself to other people. Be the best that you can be.
Recharging Zone: Home, or walking in the neighborhood of lifting at the gym.
Number of computers at home: 4
Favorite thing about The 20: The friendly staff

Hometown: El Paso, TX
First job: McDonalds
Education + Training: University of North Texas
Hobbies: Family & Music
Apps I Can't Live Without: Instagram
Tech Tip: When in doubt don't click on it.
Favorite Quote, Motto, or Slogan: Do or do not. There is no try. - Yoda
Recharging Zone: My recliners in front of my PS4
Number of computers at home: 5
Favorite thing about The 20: Flexibility for personal life.

Hometown: Mineola, TX
First job: Cracker Barrel Hostess
Education + Training: BA in Mass Communication: PR/Advertising
Hobbies: Reading, movies, and being with friends
Apps I Can't Live Without: Snapchat
Tech Tip: Don't forget your password.
Favorite Quote, Motto, or Slogan: I am Beyonce, always.
Recharging Zone: Beach or pool
Number of computers at home: 1
Favorite thing about The 20: The people.

Hometown: Bismark, North Dakota
First job: CiCi's Pizza
Education + Training: Collin County Community College; A+ & Network+ Certified
Hobbies: Hanging out at home
Apps I Can't Live Without: Any internet browser
Tech Tip: Keep it simple, it will work better
Favorite Quote, Motto, or Slogan: "Getting information off the internet is like taking a drink from a fire hydrant." -Mitchell Kapor
Recharging Zone: Top Golf
Number of computers at home: 3
Favorite thing about The 20: Roland is such a friendly place.

Hometown: Fort Worth, TX
First job: Landscaper
Education + Training: Creating! / The University of Texas at Austin / Too long of a list
Hobbies: Movies, Music, Food, Sports
Apps I Can't Live Without: Amazon, Fandango, IMDb, SportsDay, Instagram...
Tech Tip: Stand every once in a while!
Favorite Quote, Motto, or Slogan: Hook ‘Em!
Recharging Zone: The movie theatre
Number of computers at home: 1
Favorite thing about The 20: The people!

Hometown: Plano, TX
First job: Brook  Mays
Education + Training: Audio Technology
Hobbies: Woodworking, musician
Apps I Can't Live Without: Facebook
Tech Tip: Check your cables!
Favorite Quote, Motto, or Slogan: Work hard, play hard!
Recharging Zone: Home
Number of computers at home: 4
Favorite thing about The 20: The growth.

Hometown: Carrollton, TX
First job: Mailroom
Education + Training: Texas A&M
Hobbies: Golf, Fantasy Football, Movies
Apps I Can't Live Without: Twitter
Tech Tip: No Comic Sans
Favorite Quote, Motto, or Slogan: No pressure, no diamonds (as seen on a dude's shirt at the gym)
Recharging Zone: Golf course
Number of computers at home: 1
Favorite thing about The 20: It's a really fun team that gets stuff done.

Hometown: Flower Mound, TX
First job: IT Support Technician at Torch Networks
Education + Training: IT Support/Highschool Diploma/3+ Years Hands On Exp
Hobbies: Fitness and most physical activities, Investing, Fishing, PC gaming, and anything related to building technology
Apps I Can't Live Without: Banking, Investing, Maps, Music
Tech Tip: How do you eat an elephant? Small bites at a time.
Favorite Quote, Motto, or Slogan: Progression is the key to success.
Recharging Zone: The Gym
Number of computers at home: 2
Favorite thing about The 20: Friendly environment

Hometown: Wrentham, Massachusetts
First job: Office assistance at a home health agency
Education + Training: Bachelor's in Network Engineering, Background in insurance, banking and corporate retail
Hobbies: Video games, music,
Apps I Can't Live Without: Gmail and social media to connect with friends and family
Tech Tip: Sometimes a reboot can be the fix
Favorite Quote, Motto, or Slogan: "On to Cincinnati." - Bill Belichick
Recharging Zone: The gym
Number of computers at home: 2
Favorite thing about The 20: The open office plan

Hometown: Plano, TX
First job: A real life Sbarro pizza man
Education + Training: A journalism major who works with cameras and editing rigs. I also worked at Apple.
Hobbies: Gaming, Acting, Video Editing, writing, tinkering, podcasting, kung fu
Apps I Can't Live Without: Spotify, Supercook, Really Bad Chess, Snapchat
Tech Tip: Uh, I don't know. Automate your lights at home, I guess.
Favorite Quote, Motto, or Slogan: For Everything Else, There’s MasterCard
Recharging Zone:
Number of computers at home: 3
Favorite thing about The 20:

Hometown: Salem, OR
First job: Petroleum Transfer Technician (Gas attendant)
Education + Training: Expert of nothing, Master of none.
Hobbies: Cars, anything fast, anything to do with technology.
Apps I Can't Live Without: Instagram
Tech Tip: www.Google.com
Favorite Quote, Motto, or Slogan: There is a direct correlation between positive energy and positive results in the physical form.
Recharging Zone: Relaxing at home.
Number of computers at home: 4
Favorite thing about The 20: The people who I work with.

Hometown: Garland, TX
First job: Kroger bag boy
Education + Training: TCU
Hobbies: Video games, ultimate frisbee, frisbee golf, playing pool, listening to records
Apps I Can't Live Without: Spotify and pandora
Tech Tip: Google It!
Favorite Quote, Motto, or Slogan: "Are you going to tell a man he can’t fart in his own car." -  Ron Swanson
Recharging Zone: On the couch playing video games
Number of computers at home: 3
Favorite thing about The 20:

"Do it right the first time."

Expertise: Professional Selling
Hometown: Wylie, Texas
First job: Tibbals Grocery Store
Education and training: DeVry University- BS in Computer Information Systems
Number of computers at home: 11
Hobbies: Basketball
Fuel: J. Alexander’s carrot cake and pumpkin rolls
Favorite thing about Roland Technology: Definitely the atmosphere, it's so cool!
Recharging zone: Del Frisco's
Apps I can't live without: Stocks
Tech tip: If it's broken, call Roland Technology.

"We're in the people business, not the technology business. It's all about relationships." - Ted Roller

Expertise: Client Relations, Purchasing, Operations & Selling
Hometown: Wylie, Texas
First job: Gray's Electric Shop
Number of computers at home: 5
Hobbies: Family, Anything Business, 4-Wheeling & Hunting
Fuel: M&Ms and Coffee
Favorite thing about Roland Technology: Teamwork and the Dedication to Our Clients
Recharging zone: Pappasito's
Apps I can't live without: Audible, Kindle & Google
Tech tip: Backup!

“Suddenly I found myself floating through a tunnel toward a bright light and then somebody pressed the restart button and I came back.”

Education and training: BS English Literature – Heritage Christian University, Microsoft Certifications – MCP, MCSA, MCSE, CompTIA, Security +
Hometown: Rockwall, Texas
First job: Bus boy
Number of computers at home: 6
Hobbies: Hunting, golf and fishing
Fuel: Starbucks
Favorite thing about Roland Technology: Challenges
Recharging Zone: The first drive in the fairway on a brisk clear morning
Apps I can’t live without: The one I am not aware of yet
Tech tip: CTRL+Z

“I never met a man I didn’t like” – Will Rogers

Hometown: Broken Arrow, OK
First job: hauling hay
Education and training: BA in History from Southern Nazarene University, MBA Lindenwood University (incomplete), Certified Scrum Master, Certified Scaled Agile
Number of computers at home: 4
Hobbies: Fishing, Golf, attending my son’s sporting events.
Fuel: Ben & Jerry’s Chunky Money ice cream
Favorite local hangout: Cadillac’s Pizza on the McKinney Square
Apps I can’t live without: the clock. I don’t wear a watch any more.
Tech tip: When all else fails reboot.

Reboot!

Expertise: Servers, Networking, Cisco Firewalls, Desktop Support, Troubleshooting and Security
Hometown: Munich, Germany
First job: Air Force
Education and training: MCSE, MCSA, CCAI, A+, Security+, Project+, Security Analyst, Web Design, CNE3, CNE4.x, CNE5.x, MCI, CNI, MCNI and MCNE
Number of computers at home: 12
Hobbies: Reading, Music, Taking Certification Tests and Night Photography
Fuel: Snickers & Starbucks
Favorite thing about Roland Technology: The "geek" brotherhood and sharing knowledge.
Recharging zone: Watching the Rangers at AT&T Stadium
Apps I can't live without: GPS
Tech tip: Reboot it!

Catch 22 is true!

Expertise: Understanding the core relationship in a technology and being able to figure out how the rest of it corresponds.
Hometown: Washington D.C.
First job: McDonalds
Education and training: Duke University- Mathematics
Number of computers at home: 6
Hobbies: Family
Fuel: Ruffles Potato Chips
Favorite thing about Roland Technology: The Variety of Projects & Working with Knowledgeable/Challenging People
Recharging zone: Herrera's Cafe
Apps I can't live without: Google Maps & ESPN Score Center
Tech tip: Disconnected network drives may actually still be connected.

"We cannot solve our problems with the same thinking we used when we created them." -Albert Einstein

Expertise: WiFi & Networking
Hometown: Nigeria & Houston
First job: Movie Theatre
Education and training: North Lake Junior College; A+, CCNA Certifications
Number of computers at home: 11
Hobbies: Downloading games, Xbox & Playing Banana Grams
Fuel: Tortilla Chips & Spinach Dip or Chicken 'n Waffles
Favorite thing about Roland Technology: Definitely the atmosphere, it's so cool!
Recharging zone: Mountain Biking
Tech tip: Disable auto-play on USBs.

“640K ought to be enough for anybody.” -Bill Gates

Expertise: Trouble Shooting & Staying Persistent
Hometown: Wylie, Texas
First job: Little Caesars
Education and training: A+, MCP (2000, 2003, 2008), MCTS 2008
Number of computers at home: 5
Hobbies: Being a rock 'n roll musician & playing the bass
Fuel: Tortilla chips and salsa
Favorite thing about Roland Technology: The atmosphere, great management, and the fact that it feels good resolving people's tech problems.
Recharging zone: The State Fair
Apps I can't live without: Weather Radar
Tech tip: Don't turn your computers off at night. It is better to keep them on in order to run your antiviruses

"Don't let the computer know you are in a hurry."

Expertise: Prioritizing Tasks
Hometown: Garland, Texas
First job: Chandlers Landing, Rockwall
Education and training: Associates in CIS, MCSE, ITIL Foundations.
Number of computers at home: 6
Hobbies: Motorcycling
Fuel: Pretzels
Favorite thing about Roland Technology: The Variety of Customers
Recharging zone: People Watching at My Local Coffee Shop
Apps I can't live without: Craigslist
Tech tip: Change your background from its original image.

Live Free

Expertise: Computer Hardware & Repair
Hometown: Houston, Texas
First job: Pizza Inn
Education and training: Electronic Engineering
Number of computers at home: 7
Hobbies: Deep Sea Fishing
Fuel: I just love food.
Favorite thing about Roland Technology: The People, Learning & the Environment
Recharging zone: Being Outdoors
Apps I can't live without: Words With Friends and ConnectWise

"Onward and Upward!"

Expertise: Bradley University - Peoria, IL. Bachelor of Science
Hometown: Mapleton, IL
First job: Detasseling corn
Number of computers at home: 3
Hobbies: Swimming, reading and rowing
Favorite food/snacks: Pumpernickel bread with a cream cheese, dill and garlic spread
Favorite thing about Roland Technology/The 20 Group: The people!
Recharging zone: Lower Greenville Avenue or any spot that cooks a mean burger
Apps I can’t live without: Waze
Tech tip: Call Roland!

"THINK" IBM motto since 1914, coined by founder Thomas J Watson Sr.

Education and training: School of hard knocks, A1:O10 Navy Submarine Sonar Tech 6yrs,
A1: O10 Navy Acoustic Intelligence 9yrs, MCSE, A+, Security+, Microsoft Small Business Specialist, Unix Admin UC-Santa Cruz
Hometown: Decatur, IL
First job: delivering morning newspapers
Number of computers at home: 1
Hobbies: biking, traveling, gardening
Fuel/Favorite Snacks: Oreos
Favorite thing about Roland Technology: Low stress, coworkers, best outsourced IT in the world
Recharging Zone: In Dallas, visit daughter. In Houston, just staying cool.
Apps I can’t live without: iheartradio
Tech tip: Be curious. Learn something new every day. Push all the buttons, don't A1:O10 you won't launch a nuclear weapon.

Just Do It. -Nike

Expertise: Troubleshooting
Hometown: Houston
First job: System Builder at Chipsmart
Number of computers at home: 12
Hobbies: Movies
Fuel: Fig Newtons
Favorite thing about Roland Technology: The great people who work here.
Recharging zone: Astroworld
Apps I can't live without: Fandango
Tech tip: Use CCleaner and defrag regularly.

"Eat dessert first"

Expertise: BA
Hometown: Pittsburgh
First job: Sacker
Number of computers at home: 6
Hobbies: Outdoors
Favorite food/snacks: Pizza
Favorite thing about Roland Technology/The 20 Group: the people
Recharging zone: Being on the water
Apps I can’t live without: Uber
Tech tip: backup!