Roland Technology Group
Stemmed from humble beginnings, Roland Technology Group has been providing expert level IT support since 1986, helping hundreds of businesses increase their productivity and profitability by making IT a streamlined part of operations. Our mission is to deliver the latest technology consulting, services, maintenance, and support as a cost-effective IT solution for small-to-medium size businesses in order to maximize their productivity and profitability.
WHAT MAKES US UNIQUE?
Our core values give us a framework for leadership and daily decisions, and help us enjoy our time at work. Our core values are the foundation of our company, essential to our success and serve as the lens through which we evaluate every business decision. Our commitment to these values, in both words and actions, builds a stronger, healthier company. At Roland Technology Group, we hire, reward, and fire based on our core values.
WE ARE DRIVEN
We have a curious, learn-it-all mindset, and value learning over knowledge. We continually seek improvement and innovation.
WE ARE ACCOUNTABLE
We are a culture of performance and accountability, and face challenges with grit and optimism to achieve our goals.
WE EXPECT EXCELLENCE
We aspire to best-in-class business practices and are relentless about exceeding expectations at every opportunity.
WE WIN TOGETHER
We win together. We communicate and collaborate.
We make each other better.
24/7 SUPPORT
Roland Technology partners with your company to secure your revenue and keep your business running. Never go without IT service again! Our network operating center (NOC) is 100% US based and is on standby to support your needs 24/7.
PREDICTABLE COST
Our specific service model is one of the best business decisions you’ll make. Always receive outstanding service and timely solutions without any surprise fees. No labor costs, project fees, out-of-scope charges, and anything else that others may conveniently charge you for. Truly, an all-inclusive, flat monthly rate that will NOT fluctuate making budgeting easy.
BUILT FOR YOU
We customize innovative, effective solutions to help your business run smoothly, whether you have an internal IT team or not. Our IT management is built on efficiency and offers both on-site and remote support.
ALIGNED SUCCESS
Our technical experts provide the support you need to keep your network up and running so your staff remains productive. Roland Technology’s proactive IT solutions solve problems before they affect your business.
MEET OUR TEAM
The Roland Technology team consists of Project Managers, System Analysts, Qualified Network Analysts, Network Administrators, Web Developers, and Desktop Support Technicians. Our clients receive years of collective technical knowledge in innovative IT support. Our team maintains the highest levels of technology and security certifications, so you can be confident when entrusting your organization’s IT environment to us.
- All
- Executives
- Business Development
- Field Team
- NOC
- Project Team
- Staff
- Support Desk
- Tim ConkleCEO
- Brent ConkleCOO
- Ken NixCIO
- Rich DaveyVice President of Client Services
- Brad NicholsAccount Manager
- Bob BonnerSenior Project Engineer
- Milo BrownSenior Project Engineer
- Nwan AchonwaProject Engineer
- James YoungProject Engineer
- Troy BarthProject Engineer
- Wayne HardinSenior Project Engineer
- Karl ClarkJunior Project Engineer
- Nicholas ReevesTechnical Services Engineer
- Jeremy EaglebearJunior Project Engineer
- Phil EdmondsSenior Field Engineer
- Robyn StarnesSr. Business Development Executive
- Chris RobertsField Technician
- Paul KaveshanField Engineer
- Gary GrayTechnical Services Engineer
- James WoodTechnical Services Engineer
- Jarrod RebichTechnical Services Engineer
- Jacob SandersSenior Business Development Executive
- Nathan BronsveldCore Services Engineer
- Jay CootsTechnical Services Engineer
- Eric L. HoffmanTechnical Services Engineer
- Tate WestTechnical Services Engineer
- Landen HaglerSupport Desk Team Lead
- JB FriersonAccount Manager
- Joe ParrManager of Backup and Disaster Recovery
- Kayley LantripMarketing Coordinator
- Josh ArmstrongCore Services Engineer
- Michael CopelandCreative Director
- Misty KaufmanSales Development Representative
- Ross O'NealArt Director
- Cody PetersNOC Technician
- Drew LessardCore Services Engineer
- Matt MariauxTechnical Services Engineer
- Todd HarkerTechnical Services Engineer
- Trent ShawTechnical Services Engineer
- RJ AlvaradeTechnical Services Engineer
- Vinat KettavongTechnical Services Engineer
- Johnson TranSales
- Ashley SmithReceptionist
- Clare DavisAccount Manager
- Matt HubbardTechnical Services Engineer
- Brenden ClarkTechnical Services Engineer
- Aaron ChannellTechnical Services Engineer
- Jared KimTechnical Services Engineer
- Courtney FordGraphic Designer
- Michael ManteySenior Tier 1 Support Desk Technician
- Alexis WilliamsMarketing Coordinator
- Robert RyleTechnical Services Engineer
- Garrett PhillipsTechnical Trainer
- Michael WinwardNOC Manager
- Lou ErnstSales Development Representative
- Kenneth PerrotAccount Manager
- Clifton ReynoldsTechnical Services Engineer
- Lee MashBusiness Development Rep.
- Derick TrammellTechnical Services Engineer
- Witt OakesTechnical Services Engineer
- Jose MendezTechnical Services Engineer
- Eric GrangerTechnical Services Engineer
- Elizabeth KamrathTechnical Services Engineer
- Jeffery HopkinsTechnical Services Engineer
- Aaron PenrodTechnical Services Engineer
- Jimmy BallardTechnical Services Engineer
- Stephanie GraySDR
- John BaileySenior Tier 1 Technician
- Ken HoltzapfelTechnical Services Engineer
- Blanca RochellTier 1
- Cameron VasilindaSr. Tier 1
- Enock Saint-JusteSr. Tier 1
- Eric BallTier 2
- Matthew LedbetterLive Call Team Lead
- Barry GaunttSr. Tier 1
- James JeffcoatTier 1 Support Desk
- Joe AmbrosenTier 1 Support Desk
- Hunter BuchananSenior Tier 1 Support Desk
- Derek AndersonSr. Tier 1
- Andrew SellersTechnical Services Engineer
- Brandon StewartMember Success Manager
Why Choose Roland Technology Group?
Roland Technology Group provides IT support throughout Dallas-Fort Worth, Houston and Austin areas. Our team of experts provide reliable on-site support. We’re there when you need us, ensuring seamless productivity within your systems and providing the level of attention your business deserves. We value long-term relationships with our clients and will work closely with your business to ensure that you have all the technology resources for software and hardware that you need to be successful.