Managed IT Department (MID): DEFINED.

We cover IT. You grow your business.

UNLIMITED
LIVE SUPPORT

PREDICTABLE
BUDGET

MULTI-LAYER
SECURITY STACK

Managed IT Department (MID)

Your very own IT department

MID is the ultimate solution for SMBs who want an in-house IT experience at costs that scale to their business.

You can have your own IT department without incurring additional costs such as salaries, employee benefits, taxes, and more. Your business interests and the MID model are aligned. We keep your technology working without fail.

Discover why MID is a smart business solution.

24/7/365 Live Support

70+ IT professionals monitoring and supporting your network and data around the clock, both remotely and onsite.

Multi-layer Security Stack

Cutting edge security model powered by AI and Machine Learning. Enjoy peace of mind knowing that your business is safe and secured.

Predictable Budget

No labor costs, out-of-scope labor or hourly rates. Forget tracking a technician’s hours. There are no hidden charges in our agreement. Anywhere.

Nationwide Coverage

Does your business have multiple locations? We provide remote and onsite support nationwide and are readily available to scale with your business.

Focus on growing your business. We’ve got IT covered.

We are serious about superior IT support. We leverage the combined skills, expertise, and knowledge of hundreds of IT companies to tackle your IT problems quickly so you can simply focus on growing your business.

“The size of their team and responsive help desk means I no longer have to wait on one person to fix my problems, even on the weekends. Companies that are dependent on technology need the kind of prompt, quality service that Roland Technology Group provides.”

How It Works

Schedule a technology strategy session

Get onboarded

Have a co-managed, trusted IT service and solutions