Managed IT Services for Architecture Firms
You depend on technology. Invest in IT you can truly depend on.
Our Vision of IT Support
In the world of architecture and design, vision is everything. So, we’d like to share our vision with you:
Imagine never having to worry that your firm’s computers will crash in the middle of an important project. Imagine never feeling surprised – or angry – upon opening your IT bill. Imagine never having to wait around anxiously for a callback from a technician about an urgent IT issue. Imagine working with an IT provider who not only proactively monitors your network to eliminate downtime, but develops business-savvy tech solutions to help your firm operate more smoothly as a whole. Imagine never letting down a client because of faulty tech that wasn’t your fault.
This is our vision and we’ve made it a reality. With our proactive and truly flat-rate IT support, we’ve helped hundreds of growing businesses across North America transform their IT from a burden into an asset.
We take care of IT. You take care of your projects.
A modern architecture firm may need a modern IT infrastructure, but IT is complicated and time-consuming. And you’re busy. You simply don’t have time to research cybersecurity, manage and maintain complex software, harness AI and automation to streamline workflows, hire and train in-house IT staff – all while running your firm! We get it.
With our managed IT services, you can outsource some (co-managed IT) or all of your IT needs to The 20 MSP. We understand that architects rely intimately on advanced technology to do their jobs well, and that frequent IT downtime can sabotage your firm’s success and reputation. Our goal is to remove IT friction from your business so you can focus on collaborating with your team, completing projects, and outshining the competition.
With our proactive IT support, transparent fixed-rate pricing, 24/7/365 live support desk, and best-in-class cybersecurity solutions, you can finally experience IT peace of mind.
We believe IT should be an asset, not a cost.
We have decades of experience working with architecture firms: residential architects, commercial architects, landscape architects, industrial architects, interior and urban designers – there isn’t a single area of the architecture and design world we’re not familiar with.
But no matter how confident we are in our industry-specific knowledge, we always take time to get to know the ins and outs of our clients’ businesses. In short, you can count on us to develop IT strategies that tie in smoothly with your firm’s unique day-to-day operations. The 20 can help with:
- Cybersecurity
- Compliance
- Documentation
- Software management, integration, and optimization:
3ds Max, Revit, AutoCAD, and more - Email encryption and secure file sharing
- Data backup and disaster recovery, and more!
Choosing an IT partner is a business decision, and we take immense pride in tailoring IT solutions that actually help growing businesses see an improvement in their bottom line. Our job isn’t to fix your computers; it’s to transform your entire IT infrastructure into an asset.
Our excellent IT services make us a good IT provider, but it’s our commitment to the overall profitability of our clients’ businesses that makes us a truly exceptional IT partner.
Best-in-Class Cybersecurity
Defense in layers is a critical component of any good security strategy. We build multiple walls around your data so that even the craftiest hackers can’t break in. With our cutting-edge security stack powered by advanced AI, you can rest easy knowing your firm’s critical information and intellectual property are protected.
Predictable IT Costs
Our pricing is simple, transparent, and truly FLAT-rate. That’s right. No labor costs. Ever. This means we are incentivized to keep your network and systems humming along smoothly – since we never charge for hourly labor, the less fixing we have to do, the better!
24/7/365 Live Support
Resolve potential issues before they impact your firm with continual monitoring and maintenance of your network and devices. Our 24/7/365 live support desk answers 93% of tech support calls instantly, and 100% of messages get a call back in less than 15 minutes. We know that architects need smoothly functioning IT to do their jobs, and you can count on us to never keep you waiting.
