Transparency is an essential quality of outsourced IT support. When you outsource your tech needs to an MSP, Managed Service Provider, you're giving them your trust and a massive responsibility. The only way trust can be earned is if they're transparent in their actions.
Telecommunication costs are a significant part of a typical small business budget, and these costs multiply as the business size increases. Finding a way to reduce these costs, while working within the traditional framework, is next to impossible. Voice over Internet Protocol (VoIP) allows SMBs to disconnect from traditional telephone service providers by consolidating voice communications with existing high speed Internet infrastructure.
The easiest way to bulletproof your network security is to hire a dedicated security team. In addition, you can upgrade all of your systems to feature the latest in protective software. As a small or personal business owner however, you most likely will not have the money nor the work to justify such extravagances.
Technology is vastly improving, and there are many different tools out there to run your business in a way that is simple, effective, and technologically advanced. VoIP, also known as Voice over Internet Protocol, is one way to move your company in the right direction.
When it comes to outsourcing vs in-house for your IT support, you have some sharp contrasts in determining which one is the best choice. While continuing to use an in-house IT team usually occurs out of habit due to close ties with longtime employees, it may be time for you to rethink how your IT support works.