The problem with keeping an in-house IT department on payroll is a major dilemma for some companies today. What makes it problematic is the disparity over not getting technical issues repaired correctly and not wanting to fire your veteran staff. To some companies, these people are family.
With recent advancements and innovations in technology, businesses and their employees are becoming more mobile and efficient. Rather than spending their entire day in the office, many employees now enjoy the freedom of working on-the-go. With the right combination of mobile devices and services, businesses can make the simple transition to mobile business operations.
Roland Technology would like to remind you that your computers are still at risk from the CryptoLocker Malware and its many variants. Our technicians have noticed a few changes to their plan of attack; the malware is now primarily using trusted free-file sharing programs such as DropBox and Google Docs.
Bring your own device (BYOD) is becoming a standard practice in businesses of all sizes, especially small businesses that lack the resources to issue company-owned devices to all employees. In theory, it’s a great idea; companies save money. Employees have mobile access to important data and are able to communicate more effectively.
It is no secret that using technology correctly is the difference between working hard and working smart. Unfortunately, it’s not easy to master the ins and outs of information technology without training. Therefore, the owners of most small-to-medium-sized businesses, seeking to streamline their processes, must typically find a third-party to provide the knowledge and expertise required to get things going.
Email, live chats, phone calls, and more can all provide great forms of technical support or help desk services when needed. Remote servicing is a fantastic way to go in a time of need as well. However, sometimes there is no real substitute for good old fashioned onsite network support.